Privacy Policy and Cookie Policy

Routes into Construction (RIC) is a trading entity registered in England under company number 13110729, with registered address: The Gatehouse, Gatehouse Way, Aylesbury, England, HP19 8DB.

We take personal data privacy seriously and we are committed to safeguarding and preserving that of our website visitors and customers. We understand our responsibilities regarding handling your personal data, keeping it secure and safe and ensuring we comply with all legal requirements.

You are entitled to know what data we hold about you, the full terms of our Privacy Policy and your rights as a data subject in respect of data protection regulation. This privacy notice has been compiled to help you understand why we ask you for your personal information, how it is collected, and how we will use this information.

Shall we make any significant changes to this privacy policy or the data processing, we would notify you about the changes we have made adequately.

You can contact us with further questions about processing of your personal data or any other queries you may have via the details that are in the section “Our contact details”.

How we use your information and the purposes of processing

We use the information that we collect from you when you:

• voluntarily provide them to us: data and information you have provided to us by filling in the enquiry form on this website in order for a dedicated trades training provider to contact you to provide more information you requested or information you have provided to us when you make a contact and communicate with us by any means
• sign up for a contract with us
• or when you visit our website: we collect standard internet log information using Cookies.
  You can find more information about cookies used on our website and how they can be managed by you in section ‘Cookies Policy’ below.

When you fill in the enquiry form requesting more information from us, we process:

• Your name, email address, telephone number(s) & title – so that we may arrange to contact you with more information regarding the trades training courses you have expressed interest in.
• Your address and postcode – so that we may contact you with more information regarding the trades training courses you have expressed interest in.
• Your age and employment status – we do not verify this information at the point of collection, this information is used purely to determine if you meet the selection criteria for the courses on offer.
• Your gender & which course(s) you are interested in – in order that we may make the first direct contact with you and to provide you with information about the various courses you have expressed interest in.

The processing of your personal data when you fill in the enquiry form is based on your consent. We do not collect any personal data listed above unless you agree and consent to the processing of your personal information.

You can withdraw you consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of processing your personal information based on your consent before its withdrawal. You may change your mind and withdraw your consent at any time by sending an email to: dataprivacy@routesintoconstruction.co.uk or writing to us at ROUTES INTO CONSTRUCTION LIMITED, The Gatehouse, Gatehouse Way, Aylesbury, England, HP19 8DB.

Personal information when you make a purchase, we process: We collect and process your personal data when you make a purchase. Your full name, address, email, postcode, date of birth, contact details, employment details, card details and/or identification details and other information you provide to us directly (based on interview with our Advisor), and after when you communicate with us by any means, shall be used and processed in order to assist us in supporting the client relationship you have with us and to verify your identity for this purpose, which is based on a written contract between yourself and us, or if we need to make a contact with you in respect to your contract with us.

In order to provide our services to you we use information to facilitate your training and to answer any queries regarding your course, also if we respond to a complaint or deliver our services to you (offline and online), to support your learning and in order to provide you with study materials and send reminders. We will use your information to provide our services as necessary for the performance of the contract between you and us (through our online Student’s campus website) and answer any queries via telephone, email or our online facility where you can ask questions, submit your assignments or contact your tutor.
Updating your personal information We endeavour to ensure that your personal information is kept as accurate as possible. Therefore if any personal information has changed or if you wish to update us with the changes to your personal information, please contact us as soon as possible either in writing at the address at the bottom of this privacy policy, or by email to: dataprivacy@routesintoconstruction.co.uk

Legal basis for the processing

We only use your personal information in a way that is lawful. We would normally use it because you consent, we may do so (i.e. to request information). We may need to use your information so we can enter into a contract with you, to comply with law or for our legitimate business needs.

We may use and process any of your data as identified in this policy as necessary for establishing, exercising or defending legal claims and to manage risks in order to protect our business, or to support legitimate interests to you or those we as a business have (such as communication, maintaining the website and services we offer, improve effectiveness of our service and to identify technical issues with the service we provide to you), provided that it respects your privacy rights.

We may use and process any of your data as identified in this policy to comply with any legal obligations we as a business must comply with.
The processing of your personal data when you fill in the enquiry form is based on your consent.
When you enter into an agreement with us (purchase a training course), we will use your information to provide our services as necessary for the performance of the contract between you and us.
We may use your email address to send you news and relevant information about the trades industry that may be relevant and beneficial to your qualification, however, you can opt out to receiving such emails at any time using the opt-out link within these emails or by sending us a request to dataprivacy@routesintoconstruction.co.uk or writing to us at ROUTES INTO CONSTRUCTION LIMITED, The Gatehouse, Gatehouse Way, Aylesbury, England, HP19 8DB.Our legal basis for this processing is our legitimate interest to deliver you news about the trades industry that will help you with your studies.

Storing your personal data and international transfer

We securely store your personal information in the United Kingdom. Should we engage services of companies operating in countries outside of the EAA, EU or United Kingdom and where the data protection supervisory authority has not decided that this third country ensures an adequate level of protection, we shall in such circumstance have in place either contractual arrangements, binding corporate rules, approved code of conduct or certification mechanism to ensure safety of your data.

Who we share your information with?

We will not disclose your personal information to any other third party other than in accordance with this Privacy Policy and in the circumstances detailed below:

• Where we are legally required by law to disclose your personal information; in order to comply with any legal or regulatory obligation that we are subject to, or where we have a legitimate interest in doing so.
• We may share necessary data such as your full name, address and contact details with our partner that provides Practical training on our behalf but only to fulfil the substantial part of your agreement with us that is practical training;
• we may provide your email address to a third-party data processor who provides us with technical solutions for sending emails to you;
• we may provide your mobile number to a third-party data processor who provides us with technical solutions for sending SMS messages to you.
• We may use personal information you provide to us for carrying out our obligations under any contract you have with us. For example, if we process your details with an awarding body, necessary for your qualification and certification.
• And for purposes of fraud protection and to reduce the risk of fraud.

Our Practical Training partners may contact you prior to your attendance with any necessary information you will need for the Practical training. We shall only supply such personal data to them that is necessary for them to provide the relevant service to you. The privacy of your data shall be respected and protected at all times when we work with them.

We do not share your personal data with any other company for marketing purposes. We also do not sell your personal data to any other company for marketing purposes.

How long we hold your information for

We will generally retain your personal information only as long as it is required and for the purposes for which it was collected.
We hold data you entered in the enquiry form for a period of 12 months; after that period, we delete all data. The reason is that we may need it for establishing, exercising or defending legal claims and to identify you as a person shall you withdraw your consent.

Some personal information you provide to us – details relating to your contract with us may be retained securely for varying time periods in order to comply with legal and regulatory obligations and for other legitimate business reasons.

Your rights as a data subject

You have certain rights (under applicable data protection law and regulations) as a Data Subject; you can exercise those rights against us as a Data Controller. These rights however might not apply in all circumstances.
If we can satisfactorily identify you as a data subject and do hold information about you we shall free of charge and within one month respond to a request from you regarding that information. To make a request for any personal information we may hold, you can contact us at the contact details below in section ‘Our contact details’.
You as a data subject have the following rights in respect of processing your personal information:

• the right to be informed about what we do with your data and right of access to your personal data – we would like to be as transparent as possible in terms of giving you access to your personal data. You can find out if we hold any personal information by making what is commonly known as a ‘subject access request’. We will respond by:o giving you a description of it;
  o telling you why we are holding it and for how long;
  o telling you who it could be disclosed (including data transfers) to;
  o how and why it is processed;
  o letting you have a copy of the information in an intelligible, structured commonly used and machine-readable form
  o letting you know your rights with regards to personal data we might hold about you
• the right to obtain the rectification of inaccurate personal data (to have incomplete data completed, and to correct inaccurate personal data)
• the right to restrict the processing of your personal data for example if you believe your personal data might be inaccurate, unlawfully processed or where we no longer need the personal data
• the right to have your personal data erased (right to be forgotten)– applicable in certain circumstances for example when the personal data are no longer necessary in relation to the purpose for which they were collected, when you withdraw your consent, when there is no overriding legitimate interest to continue processing of your personal data, if the personal data have been unlawfully processed or if the erasure of your personal data is to comply with a legal obligation
• the right to data portability: receives your personal data concerning you or which you have provided to us in a structured, commonly used and machine-readable format if you wish transfer and transmit your data elsewhere (i.e. to another data controller) This applies only to processing that is based on your consent or if processing is necessary for performance of a contract; and the processing is carried out by automated means.
• the right to object to processing of your personal data (as relevant) – in certain circumstances you can object to processing of your personal data based on direct marketing (including profiling), processing for statistical purposes or on legitimate interests. Where you object to processing for direct marketing purposes, we will no longer process your personal information for such purposes.
• Rights in relation to automated decision-making including profiling– we can confirm that this is not performed by our company and we do not process your personal information for solely automated decision-making including profiling that would produce legal effects concerning you or similarly significant effects for you.
• You can also withdraw your consent at any time by sending us an email to:dataprivacy@routesintoconstruction.co.uk or at address shown in ‘How to Contact Us’.

We will aim to deal with your request without undue delay.

• You have also the right to lodge a complaint with data protection supervisory authority, which is ICO (https://ico.org.uk/) if you are not satisfied with how we process your personal information or when you feel that your rights as a data subject have been infringed.

Our contact details

If you have any queries; further questions regarding any matter relating to this Privacy Policy; if you want to exercise your rights as a data subject (i.e. if you want to withdraw your consent or want to have your personal data erased) or if you want to request more information about how we process your personal details Please do not hesitate to contact us at dataprivacy@routesintoconstruction.co.uk or in writing to:
Address: ROUTES INTO CONSTRUCTION LIMITED, The Gatehouse, Gatehouse Way, Aylesbury, England, HP19 8DB.

Cookie Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Please note that this Privacy Policy applies to this website only. It does not apply to any third-party websites or services which may be displayed on our website from time to time. We would encourage you to read the Privacy Policy of any third-party website(s) or service(s) separately, as they do not fall under the Privacy Policy of this website.

When you visit our website, we use cookies to collect standard Internet log information and details of visitor behaviour patterns.
When you visit our website, you are informed that we use cookies to collect and sore information which are saved on your device. We use cookies mainly to provide you with the correct functionality of the website and to gather appropriate and necessary information to allow us to provide a service to you.

When you visit our website, you are informed that we use technologies to collect and store information using cookies which are saved on your device. Cookies are very small text files stored on your computer, smartphone or any other device when you visit a website. We would like to point out that cookies cannot harm your computer and we do no use them to track your use of internet after you visited our website, nor do we store information in cookies that could identify you to others.

Cookies do not collect your personal data, however without these files; website may not be fully functional. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website and its performance.
There are two types of cookies in use on our website: 1st party cookies set by us; these cookies are placed on your computer by our website when you visit our pages. They help us recognise you as a visitor. They are used for better performance, functionality and security of our pages.

We use ‘session’ cookies to remember your choices and preferences; these usually expire when you close your browser.
We also use a limited number of ‘persistent’ cookies (for example cookies consent agreement), which are stored on your computer until you delete them, or until they expire (usually within a short period of time up to 1 year).
Cookies set by 3rd parties these are cookies placed on your computer by other companies; in general, not the company whose site you are visiting. Third party cookies collect and pass anonymous information.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google will use the information generated by the cookie (how you use the website including your IP address) to evaluate your use of the website, to compile reports regarding activity on the website and to provide services that relate to website activity and usage of internet. They store this information on their US servers. As with any company Google may transfer this information to third parties where they required to do so by law, or where these third parties process information of their behalf. By using this website, you consent to Goole’s processing of your data as set out above. To permanently opt-out of Google Analytics for the web visit: https://tools.google.com/dlpage/gaoptout

Social media cookies

Our website does not include social media widgets at the moment but might do in the future. These social networks may set a cookie(s) on your computer or any other device when you click on them. We do not control the cookies set by them as these social media features are either hosted by a third party or hosted directly on the Websites. We would encourage you to check the privacy policy statement of the relevant social networks before you interact with them (click on them) to ensure you agree with their functionality and how they use/process your data.

If you decide not to accept the cookies, we would not use them for your visit on our website but may record that you have not given your consent to their use.

If you would like to know more about cookies and how you can disable them, please go to www.aboutcookies.org/managing-cookies, which provides information on cookies on a wide variety of browsers.